Privacy Policy

Last updated: September 2, 2026  ·  Effective date: September 2, 2026

1. Who We Are

101 Series Publishing operates 101series.online, a digital publishing platform selling educational books, companion products, and subscription services across 15+ subject sectors. We are based in the San Jose / Tracy, California area, United States.

For privacy inquiries, contact us at: hello@101series.online

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name and email address (when subscribing or purchasing)
• Billing address and payment information (processed securely by Stripe or PayPal — we never store card numbers)
• Account credentials if you create a customer account
• Communications you send us via email or contact forms

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and referral source (via cookies and analytics tools)
• Purchase history and product interactions

Information from third parties:

• Payment processors (Stripe, PayPal) provide transaction confirmations
• Email service providers (MailerLite) manage subscriber lists
• BookVault provides print fulfillment data for physical orders

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders (digital downloads and physical books)
• Send order confirmations, receipts, and access credentials
• Deliver the free 101 Success Toolkit and email newsletters you subscribe to
• Provide access to subscription products including the AI Coach service
• Respond to customer service inquiries
• Improve our website, products, and user experience
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations and prevent fraud

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your information includes:

• Contract performance — to fulfil your purchase and provide services
• Legitimate interests — to improve our services and prevent fraud
• Consent — for marketing emails (you may withdraw consent any time)
• Legal obligation — to comply with applicable laws

5. Sharing Your Information

We share your information only with trusted service providers who help us operate our business:

All service providers are contractually required to protect your data and use it only for the services they provide to us.

We may also disclose your information if required by law, court order, or to protect the rights and safety of 101 Series Publishing and its users.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your shopping cart
• Analyse site traffic and user behaviour (via Google Analytics and Hotjar)
• Enable payment processing (Stripe, PayPal)
• Display social proof notifications (WPFomify)

You can control cookies through your browser settings. Disabling cookies may affect certain site functionality, including checkout. We respect Do Not Track signals where technically feasible.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy:

• Purchase records are retained for 7 years for accounting and tax purposes
• Email subscriber data is retained until you unsubscribe
• Customer accounts are retained until deletion is requested
• Analytics data is retained in aggregated form indefinitely

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you
• Correction — Request corrections to inaccurate data
• Deletion — Request deletion of your personal data (subject to legal retention requirements)
• Opt-out — Unsubscribe from marketing emails at any time via the link in any email
• Data portability — Request your data in a machine-readable format
• Objection — Object to processing based on legitimate interests

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of any sale of personal information (we do not sell personal information).

To exercise any of these rights, email us at hello@101series.online with “Privacy Request” in the subject line. We will respond within 30 days.

9. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption on all pages (HTTPS)
• PCI-DSS compliant payment processing via Stripe and PayPal
• We never store credit card numbers on our servers
• Regular security audits and software updates
• Access controls limiting staff access to personal data

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites including Amazon, Apple Books, Google Play, Kobo, Audible, Gumroad, and Payhip. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

12. International Data Transfers

101 Series Publishing is based in the United States. If you are accessing our site from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page regularly. Continued use of our site after changes constitutes acceptance of the updated policy.